QuickBooks Desktop: Troubleshooting Subscription Has Lapsed Error
This error says that your QuickBooks Desktop subscription has expired. The current discussion shall explain the process to verify the subscription status and shall also unfold the multiple solutions for resolving the subscription lapsed error.
If you are coming across the QuickBooks error “subscription has lapsed,” then this issue needs to be resolved at the earliest, as it also infers that you can no longer use the different functionalities of QuickBooks. This error says that your QuickBooks Desktop subscription has expired. The current discussion shall explain the process to verify the subscription status and shall also unfold the multiple solutions for resolving the subscription lapsed error. So, keep reading.
Steps to fix Subscription has lapsed error in QB Desktop
This section explains the several solutions to fix the subscription lapsed error. So, follow this section carefully.
Solution 1: Updating the billing info
This solution requires updating the billing information in the Customer Account Management (CAMPs) portal. The steps are
- Start by logging in as an admin user to Customer Account Management Portal (CAMPs).
- Now, choose QuickBooks Desktop from the list of products and services
- Follow up by clicking on the QuickBooks product information.
- Click on the Edit tab beside the Payment Method, and then revisit your payment information. When finished, choose the Save and Close option.
- Now, run QuickBooks Desktop, and make a move to the Help tab.
- Following that, choose the option to Manage My License.
- Afterwards, click on the Online Sync License Data option.
Solution 2: Download the QuickBooks Tool Hub
- Start by downloading QuickBooks Tool Hub from Intuit, and then install this tool.
- Now, run the QuickBooks Desktop Tool Hub, and from there, opt for the Installation Issues tab.
- Subsequent to that, the user needs to choose the QuickBooks Install Diagnostic Tool and run the scan to allow the tool to fix any issues in the Windows components and other installation issues confronting QuickBooks.
- Afterwards, hit OK and run QuickBooks Desktop.
- If the QuickBooks subscription error is still persisting, then rename the EntitlementDataStore.ecml file.
Solution 3: Update QuickBooks
One of the prime causes of the subscription errors in QuickBooks is if QuickBooks isn’t updated. As such, users should make a move to the Help tab, and from there, opt for the Update QuickBooks Desktop option. Proceed ahead, and finally click on Get Updates. If the latest updates are already set up, then follow the next solution.
